Terms and Conditions

NCWprojects – SALES & SUPPORT

P A Y M E N T :

All payments are taken through Paypal. Please contact us via the contact page if you wish to use an alternative method of payment.

S H I P P I N G

Free shipping for all UK orders.

Once an order has been received we aim to ship within three working days.

All packages shipped standard mail rates with parcel *tracking.

Please note, NCWprojects is not responsible for lost or stolen packages. Once a shipment has left our facilities with a tracking confirmation number, ownership of the item(s) is transferred to the buyer. However in the event of a lost or stolen item we will endeavour to help to the best of our abilities. If a package is delayed please contact us.* Tracking is not available on posters or items under £10.

REFUNDS :

To make sure all products are in perfect condition before dispatch, each product is carefully inspected for the existence of any minor flaws.

If you are not fully satisfied with an item please return it for a full refund or exchange, minus the postal charges – which will be cost. Please return items within 10 days for UK & Europe and 28 days for international sales. Please return items in their original packaging. Once your parcel has been received it will take approximately 24 hours for us to process your refund. The refund will then show in your bank account 2 -5 days following this.

All payment is taken through the third-party secure site Paypal. To see their privacy policy, please visit the Paypal website.

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Please contact us via the contact form if you have any additional questions.